Help Topic: Guarantee & Warranty
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Q: Are products guaranteed? Is there a warranty?
Yes, product quality is our top priority. Unless otherwise specified, we offer a 12-month warranty against defects for all products.
The warranty does not cover driver incompatibility, normal wear, unauthorized firmware upgrade, non-rechargeable batteries, consumables, and damage due to accidents, physical force, water, fire, power surge, acts of God, natural disasters or other misuse.
- Are products guaranteed? Is there a warranty?
- How long is the warranty?
- Does the warranty service cover the repair or replacement of accessories included with my electronic product?
- Can products be returned back for refund or replacement?
- What are your warranty terms for bad pixel in large LCD panels?
- How do you choose your vendors or factories? Are they good enough?
