Tradestead.com and its subsidies (collectively referred to in this Privacy Statement as "we" or "Tradestead")
recognize the importance of protecting the privacy of all information provided
by users of our web sites and customers of our products and services. We created
this policy with a fundamental respect for our customers' right to privacy and
to guide our relationships with our customers. This Privacy Statement discloses
the privacy practices for all products and services owned by Tradestead.
Information Collection and Use
Tradestead is
the sole owner of information collected on this site. We will not sell, share,
or rent this information to any outside parties, except as outlined in this
policy. We collect information from our customers to process orders and better
serve you with pertinent information, such as order confirmations and order
status updates. Information collected includes your name, shipping address,
billing address, telephone numbers, e-mail address, and payment information such
as your credit card number. We also require you to submit a username and
password of your choice for your future access to your account information. To
safeguard that your username and password remain confidential, DO NOT share
this information with anyone. If you elect to receive our newsletters or special
promotions, your contact information will be used for the delivery of these
items.
Registration
In order to process your
orders placed on this website, you must first complete the registration form.
During registration, you will be required to provide your contact information,
which includes your name, e-mail address, telephone number and street address.
This information is used to provide you with important Tradestead services such
as automated order status updates via e-mail.
Order
Most of the information collected in the registration process will
be used to process orders. During the order process, you will have to provide
financial information such as your credit card number, expiration date, money
order, wire transfer or check information. This information is used for billing
purposes and to fulfill your order. If we have trouble processing an order, we
will use this contact information to get in touch with you. To properly process
your credit card information, we must share your personal and financial
information with the merchant bank for authorization and approval. This process
is protected by an enhanced security system. See the Security section below for
more details on security measures and procedures. We do not share your personal
and financial information with any third parties, except those specified in the
Sharing section of this policy.
Cookies
We
customize certain Web page content based upon your browser type and other
information provided by our cookie. If you choose to reject the cookie, you can
still browse our store but will be unable to use the shopping cart to buy
merchandise. The Tradestead shopping cart cannot function without cookies
enabled so that the necessary information to process your order is retained. If
you disable cookies, Tradestead will be unable to accept your online order. We
will not share any personally identifiable information provided by this cookie
with any third party. We will, however, link data stored in cookies to the
personally identifiable information you submitted while on our site. This allows
us to personalize your shopping experience and discern user preferences to evoke
subconscious feelings of familiarity and assurance.
Log
Files
We use IP addresses to analyze trends, administer the site,
track user movement, and gather broad demographic information for aggregate use.
We do not link IP addresses to personally identifiable information except for
security purposes, and we do not distribute or share IP information with any
third parties.
Sharing
We may employ third
party companies to perform functions on our behalf. These functions may include
order fulfillment, package delivery, marketing assistance, postal and e-mail
delivery, customer service, data analysis, and credit processing. The third
parties we contract for these purposes have limited access to your personal
information and may not use it for other purposes.
As our business continues to evolve, we may acquire or sell business units or
subsidiaries. Customer information is one of the business assets that would be
transferred in these types of transactions. In such a situation, your personally
identifiable information would only be used in a manner consistent with our
pre-existing Privacy Notice.We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, court order, or legal process
served on our Web site.
Children and Minors
Tradesterad does not sell products for purchase by children and
minors. Youth-oriented products are sold for purchase by adults only. If you are
under the age of 18, you may only use Tradestead in the presence of a consenting
parent or guardian. We will not knowingly or intentionally collect personal
information via the Internet from children under the age of 16. Tradestead is
committed to protecting the welfare and privacy of children and minors.
Links
This website contains links to other
sites. Please be aware that Tradestead is not responsible for the privacy
practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every website that
collects personally identifiable information. This privacy statement applies
only to information collected by this website.
Security
Tradestead takes precautions to protect
its customers' information. When you submit sensitive information via the
website, your information is protected both online and offline.When our registration/order form asks you to enter sensitive information
(such as your credit card number), that information is encrypted and is
protected with the best encryption software currently available in the industry
- SSL. Tradestead uses the most advanced form of SSL software available: 128-bit
encryption. To learn more about SSL, follow this link www.verisign.com .Access to all of our users' information is restricted. Only employees who
need the information to perform a specific job are granted access to personally
identifiable information. For added security, only partial information of your
billing information is stored in our secured and encrypted database. You may also contact us
to request that your information be deleted from our database. For future
transactions, you will be required to re-enter your information.All Tradestead servers, including web servers and database servers, are
housed and maintained in secure locations. Access to the database is strictly
monitored and protected from outside access. Internet access is restricted and
protected by multiple checkpoints, firewalls and password protection.
The servers on which we store personally identifiable information are kept in a
secured environment, inside a secured and locked room. All backups are stored
and locked in a high-level security room. Only personnel with proper security
clearance have access to these restricted areas. Tape backups are not permitted
to leave the premises without prior authorization.All employees are kept up-to-date on our security and privacy practices.
In addition to any time a new policy is added, Tradestead
employees are periodically notified and/or reminded about the importance of new privacy and
what they can do to ensure that customers' information remains protected at all
times.If you have any questions or concerns about Tradestead's security practices,
you can send us an email at services@tradestead.com .
Special Offers
Our special offers are sent only to
customers who grant Tradestead permission to send them such information.To honor the privacy of our users, we offer the option to not receive these
types of communications. At the time of your order, you may opt to not receive
special offers and news by clicking the appropriate field. Furthermore, all
special offers are sent via e-mail and include an opt-out link if you no longer
wish to receive special offers and news. Customers might still receive
intermittent updates on products, services, specials or Tradestead news. Please
refer to the Choice/Opt-out section below for further details on how to be
removed from our mailing list should you choose to be removed.
Correction/Updating/Reviewing Personal
Information
Customers may change or review their stored account
information such as street address or e-mail address through our website. You
must have your username and password in order to access your account. In the
event you forget both your username and password, please contact our customer
service department for assistance.
Choice/Opt-out
For customers who wish to opt-out and stop receiving Tradestead
special offers and related news, Users who no longer wish to receive our
newsletters or promotional materials may opt-out of receiving these
communications by updating their stored account information through our website, or send e-mails to services@tradestead.com with a request
to be removed.
Notification of Changes
If we
decide to change our Privacy Policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our homepage.If you have opted out of receiving communications from Tradestead, you will
still be able to view news of policy changes at www.tradestead.com . Otherwise, you may
contact us for changes and updates.
Last Updated: June 1, 2005















